Contact Us

We're here to help with your anonymous Instagram story viewing needs

Have questions about InStory America? Need technical support or want to share feedback? Our team is ready to assist you with prompt and helpful responses.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

    Available Now

    Support Hours

    Monday - Friday: 9:00 AM - 8:00 PM EST

    Saturday: 10:00 AM - 6:00 PM EST

    Sunday: 12:00 PM - 5:00 PM EST

    Email Support

    Get detailed help via email

    support@instoryamerica.com

    Other Ways to Reach Us

    Choose the method that works best for you

    Live Chat

    Instant support with our chat team

    Discord

    Join our community server

    Join Server

    Twitter

    Follow us for updates

    Follow Us

    Help Center

    Browse our knowledge base

    Visit Help

    Frequently Asked Questions

    Quick answers to common questions

    Yes, absolutely! We don't store any of your personal information, search history, or viewing activity. All connections are encrypted, and we never require you to create an account or provide login credentials.

    No, we only provide access to publicly available Instagram stories. We respect user privacy and do not attempt to access or view private accounts. This is both for ethical reasons and to comply with Instagram's terms of service.

    Yes, our basic service is completely free to use. We offer premium features for power users, but the core anonymous story viewing functionality is available at no cost.

    We strive to respond to all support inquiries within 24 hours during business days. Live chat and Discord support typically provide immediate assistance during our support hours.

    Yes, our service is legal as we only access publicly available content. We don't violate Instagram's terms of service and we don't engage in any hacking or unauthorized access. Always use our service responsibly and ethically.

    Need Immediate Help?

    For urgent technical issues or account-related emergencies